We believe our greatest measure of success is in the positive feedback from our clients. The following is a reflection of how our operation has assisted our many different clients in beating deadlines. Since we help our clients dodge bullets, they are fiercely loyal to us and our repeat business from them is a testament to their satisfaction. But here it is in their own words.
(References will be happily provided if desired.)
Reliable Document Retrieval is always incredibly responsive (Rachel usually responds within minutes!) when I email with a new county document request or when I have a question about getting documents from various sources. Billing is always very simple and the turnaround times on everything are beyond reasonable. Hands down I recommend them whenever the need arises and will continue to do so. They are quick, efficient and very easy to work with. Give them a shot, you won't be disappointed.
I have come to use Reliable Document Retrieval for all my Superior Court/County searches as well as some County level recordings. This company has exceeded my expectations time and again. Delivering results as promised within their turnaround times and with reasonable fees. Rachel is fabulous, but you would be lucky to work with any of their correspondents. Reliable Document Retrieval will continue to be my go-to correspondents for all of my Court and County needs!
Great service is the reason why Reliable Document Retrieval is my favorite searcher on the West Coast. I really appreciate how important customer service is to Reliable. It's good to know that anytime I call I'm going to hear a friendly, helpful voice on the other end. - And that's not even mentioning the quality of their work. I always get back accurate and thorough information from Reliable. I'd say they've earned their name.
My law firm has worked with Reliable for more than ten years. And they truly are what their name implies - Reliable. Rachel and the team are smart, dependable and always a pleasure to work with. They always go above and beyond to provide fantastic customer service!
Our business requires us to meet strict state guidelines and in order to meet these guidelines, time and accuracy is of essence to us. We have been able to meet these requirements successfully due to the wonderful customer service Reliable Document Retrieval provides to our company. They have truly lived up to their name.
I have had a continuous relationship with Reliable Document Retrieval and their staff over the past several years. The staff are very friendly, courteous and willing to go the extra mile to complete all searches in a timely manner. I would say that the name of the company definitely reflects their employees attitude and work ethics. I hope and believe that Reliable Document Retrieval will be in business for a very long time servicing the needs of all their clients to perfection!
Reliable is true to their name. Having worked with them for the past three years, they do a great job with requests that are needed for document retrieval, including getting certified copies of documents from counties all over the country. They are quick to respond to requests, and their turn around time is superb, as well as the accuracy of the documents found. I would recommend Reliable to anyone who is looking for a document retrieval service.
Reliable Document Retrieval, Inc.
2111 20th St.
Sacramento, CA 95818